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  1. mTXT
  2. FAQs

FAQs

Feeling stuck? You're not alone, browse through our most commonly asked questions.

Reporting FAQs

  • How do I report on past messages?
  • Can I check messages sent to a specific mobile number?
  • How do I download a report of my message logs?

Account FAQs

  • Account Configuration & Setup
  • How do I change my account name?
  • What is the difference between "Basic" and "Pro" accounts?

Sending & Receiving FAQs

  • Can I send messages internationally?
  • Sending Messages via Web UI
  • What is the difference between outbound messages and units used?
  • How do I add my domain for Email to SMS?
  • Why has my Email to SMS message been cut off?
  • Will I be charged for sending to an unsubscribed contact?
See all 14 articles

Contact Management FAQs

  • What does group alias mean?
  • How do I manually unsubscribe a contact?
  • What does group email mean?
  • What happens with duplicated contacts when I import a new contact list?
  • What is the difference between deleting and unsubscribing a contact?
  • Contact Management
See all 8 articles

API FAQs

  • Why am I receiving a 401 error when trying to set up the multiTXT API?
  • How do I change my API token?
  • How can I access the MultiTXT API?
  • multiTXT API
mTXT
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