How do I upload unsubscribed contacts?

You may have a list of previously unsubscribed contacts that you need to upload to the web portal to ensure that you are SPAM compliant. To do this you must create a CSV file containing the contacts.

• Navigate to Contacts > All Contacts
• Click Import CSV file
• Browse for the relevant file containing the numbers required to be unsubscribed
• The toggle for Import all contacts as unsubscribed will default to Off. Change this to On

• Click Next Step
• Match the columns with the default contact field names as required

• Click Next Step
• Review the data and click Import

You can also watch this video for more information