Creating a Contact

• Navigate to Contacts > All Contacts
• To create a new contact click the New Contact button.

• The fields available are as follows:
  • First Name - first name of contact
  • Last Name - surname of contact
  • Mobile Phone (required) - international format required. The country should default to the associated account's country. 
  • Email - email address of contact
  • Country - country associated with contact
• Select one or more Groups (groups must be created before creating the contact)
• Provide additional information (if required)
  • Unsubscribed v Subscribed
    • A contact will be subscribed by default. Only select Unsubscribed if the contact has requested not to be contacted
  • Alias - used as an alternative name for your contact
  • Custom fields (x3) - can be used if you have other relevant information on your contact
• Click Save

Creating a contact via the Inbox

When sending a message to unsaved numbers in the inbox, a contact information panel will appear on the right of the screen where you can add information and save the number as a new contact:

Enter the contact details and click Save