Contact groups can be used to categorise your contacts.
To manage your contact groups go to Contacts and then Contact Groups
When visiting the Contact groups page you will see a table that contains the following columns:
- Group name
- Total Contacts - total number of contacts in the group
- Unsubscribed Contacts - number of unsubscribed contacts in the group
- Alias - optional alias for emailing group
- Shared By/Shared With- if the group is a shared group the field will be populated with the sub-account names
Groups should be set up before creating contacts and can be done by clicking New Group and giving the group a descriptive name. The Group Alias is optional and used in conjunction with Email to SMS.
To view the contacts within a group simply click on the group name.