Contact Groups

Contact groups can be used to categorise your contacts.

To manage your contact groups go to Contacts and then Contact Groups

When visiting the Contact groups page you will see a table that contains the following columns:

• Group name
• Total Contacts - total number of contacts in the group
• Unsubscribed Contacts - number of unsubscribed contacts in the group
• Alias - optional alias for emailing group
• Shared By/Shared With- if the group is a shared group the field will be populated with the sub-account names

Groups should be set up before creating contacts and can be done by clicking New Group and giving the group a descriptive name. The Group Alias is optional and used in conjunction with Email to SMS.

To view the contacts within a group simply click on the group name.