Support
FAQs
FAQs
ACCOUNT - What is the difference between "Basic" and "Pro" accounts?
ACCOUNT - How do I change my account name?
ACCOUNT - Account Configuration & Setup
ACCOUNT - How do I cancel my multiTXT account?
API - multiTXT API
API - How can I access the MultiTXT API?
API - How do I change my API token?
API – Why am I receiving a 401 error when trying to set up the multiTXT API?
CONTACTS - Why can't I edit my contacts?
CONTACTS - How do I upload unsubscribed contacts?
CONTACTS - What is the difference between deleting and unsubscribing a contact?
CONTACTS - What happens with duplicated contacts when I import a new contact list?
CONTACTS - What does group email mean?
CONTACTS - How do I manually unsubscribe a contact?
CONTACTS - What does group alias mean?
GENERAL - Is there a limit to the size of the CSV file I can upload?
GENERAL - I forgot my username?
GENERAL - How do I reset my user password?
MESSAGING - Can I send messages internationally?
MESSAGING - How do I add my domain for Email to SMS?
MESSAGING - What is the difference between outbound messages and units used?
MESSAGING - How does familiar sender work?
MESSAGING - How do I exclude the subject line from Email to SMS messages?
MESSAGING - How do I stop my email signature/disclaimer being sent in my messages?
MESSAGING - Why should I set an SMS limit?
MESSAGING - Can I automatically unsubscribe a recipient based on a keyword?
MESSAGING - Where do my inbound messages go?
MESSAGING - Will I be charged for inbound messages?
MESSAGING - Will I be charged for sending to an unsubscribed contact?
MESSAGING - Why has my Email to SMS message been cut off?
REPORTING - How do I download a report of my message logs?
REPORTING - Can I check messages sent to a specific mobile number?
REPORTING - How do I report on past messages?
